Find the Right Moving Company In 7 Steps

Quick Summary

  1. Get recommendations from local agents for real estate and friends who recently moved.
  2. Ensure that the movers you choose have been licensed, bonded, and insured.
  3. Examine at least 3 Movers based on home estimates of the items to be transported.
  4. Price isn’t the only reason. Low bids are a sign of an incredibly desperate buyer.
  5. Request the written “Binding Not-To-Exceed” estimates.
  6. Beware of “rogue movers” – if you’re feeling uncomfortable, follow your gut!

If you’ve decided to hire moving professionals, you’re confronted with a huge decision: how do you locate a reputable mover or moving company? The good news is that spending a little time spent looking into potential movers’ profiles can ensure that you have a smooth move. This article provides a detailed outline of the steps needed to conduct research.

Getting Started: Referrals

Referrals are the best way to begin the process of evaluating potential moving firms. In contrast, the Yellow Pages (for people who have access to their telephone books!) While internet searches can aid, referrals can offer the most effective leads. Ask your colleagues, friends, and even new neighbors about their experiences. Search for people who relocated in the last 12 months due to the company’s quality shifts over time. Be sure to inquire about details like the names of the people they worked with, their experiences, what worked well and what to watch. Even details about actions that didn’t go as planned could be useful.

In addition to your friends and colleagues, you can seek out recommendations from professionals in the industry. Ask an agent for leasing or real estate information about their experience with clients. They can offer much valuable advice. If you’re employed at large companies, contact the Human Resources department to see if they have a person involved in relocation (even in the absence of assistance with relocation – they might be willing to share helpful information). These referrals can help you start your research off with a solid foundation.


Movers are controlled by federal, state, and local legislation. At the Federal level, a firm that transports goods across state boundaries (interstate) must have a license from the Department of Transportation (the DOT does not regulate local moving companies). State-level laws differ widely. A few states (Alaska, Delaware, the District of Columbia, Maine, Maryland, South Dakota, Utah, and Vermont) do not require companies that move to possess an additional license. If you need it, ensure your license’s validity. We also suggest that the movers you hire be bonded and insured to prove that the business is legitimate and provides financial security. If something goes wrong, you have to submit a claim.

Investigate Potential Movers

Once you’ve mastered the fundamentals of potential companies for moving, you can begin to read about the experiences of others. It would be best to get your opinions from independent, third-party opinions based on hundreds or dozens of customer reviews. Although almost every moving business has been criticized, objective sources are vital. However, there are several excellent resources available for use at no cost. The U.S. Department of Transportation has a website dedicated exclusively to their “Protect Your Move” program. The link lets you find individual moving businesses. You may also look for websites from MovingScam.com, ProtectYourMove.gov, and the Better Business Bureau. It’s best to go through all three sites to ensure you have the whole image. Most movers who have been around for some time have received a complaint from somebody. It is essential to look for patterns in problems and how the mover attempted to solve the issues.

In-home Estimates

Numerous companies offer methods for customers to get an estimate by phone or via the internet. This is a huge convenience for the customer. If a moving company representative never completes an inventory in person, the estimates they make will not be accurate. If a moving company doesn’t seem sufficiently interested in your company to ask for an in-home visit, then you ought to be worried. It’s also possible to only get two or three estimates for the upcoming move. This can lead to two issues. The first issue is that it’s hard to determine the value of an assessment without having other estimates to make comparisons. The other problem is that you don’t get chances to assess a moving company’s employees without having them meet. It’s worthwhile to obtain the estimations in person.


Price is an essential factor in choosing the best moving service. But, it’s not the only consideration. We believe that quality, safety, and dependability are essential. It is a way of putting pricing in a sense when you imagine that you can trust your most precious possessions to be taken away by strangers. If you find an estimate that is more than 1/3 less than the lowest estimate, it’s good to know the reason. A very low estimate can indicate people who are either not experienced or are desperate. This is not a reason that there are reasons to encourage!

“Binding Not to Exceed” Estimates

There are two main estimates for moving – both binding and non-binding. Non-binding estimates do not constitute contracts and offer those moving with limited rights. Binding estimates constitute a contract and are binding on both you and the moving company. “Binding Not to Exceed” estimates limit the amount you may be charged, as long as you don’t ask for extra services or include any items to be relocated. Moving companies are generally careful when making estimates, and most businesses don’t offer them. But you should see if you can convince your potential moving company to create one for you, whenever it is.

“Rogue Movers”

The Department of Transportation offers specific warnings regarding scammers known as “rogue movers.” They provide a low estimate for the upcoming relocation. But once your possessions are loaded onto their trucks, they will demand hefty fees to take your possessions. Here are the warnings the DOT highlights:

  • The mover doesn’t offer or agree to an on-site inspection of your household goods and gives an estimate over the phone or Internet-sight-unseen. The estimates are often too appealing to be authentic.
  • The moving company requires money or a significant amount before the move.
  • If the moving company doesn’t give you the version of “Your Rights and Responsibilities When You Move,” the booklet the mover must provide to its clients during the planning phase of interstate relocations.
  • The company’s website has no address in the local area, and it does not provide information on insurance or licensing.
  • The moving company states that the insurance covers all the goods.
  • If you call the company that is moving you, the call is answered by a general “Movers” or “Moving company,” instead of the company’s name.
  • Warehouses and offices are in a poor state or are not even there.
  • On the day of moving, it is possible to rent a truck instead of a company-owned, identified, and marked.

A Final Note

When choosing a moving company isn’t an easy task, it’s crucial to remember that moves made with established companies are likely to work out smoothly. This article’s simple steps will ensure that your move will be successful.

If you are looking for a reliable moving company you can contact us and we would love to help you. We have an experienced movers team who will help you move safely.

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